About Central Florida CoC


The Central Florida CoC is a collaborative of homeless stakeholders from across Orange, Osceola and Seminole Counties who are committed to ending homelessness through sharing expertise, using data to inform practice, monitoring system performance, and using our collective voice to advocate for our homeless neighbors.


The Central Florida CoC collaborates to build a homeless service system designed to ensure any episode of homelessness is rare, brief and singular. The CoC supports the agencies that make up that system to implement evidence based best practices designed to prevent and end homelessness across the tri-county region.


The Central Florida CoC and its members serve individuals and families including veterans, chronically homeless individuals, victims of domestic violence and human trafficking and unaccompanied youth who are experiencing homelessness and who are at risk of homelessness.

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2016 Central Florida CoC Highlights

In 2016 Central Florida Continuum of Care with its partners, the CoC Board and HSN staff accomplished unprecedented work  in the past year. The CoC seeks to end homelessness by getting people into housing and in 2016 our region placed:

– 294 people experiencing chronic homelessness into permanent supportive housing,

– 169 families were rapidly rehoused,

– Met the US ICH’s criteria for ending chronic homelessness among Veterans.

These successes were supported by the significant work our partners did in redesigning the homeless services system.

Some of these efforts included:


  • Success in the competitive HUD Continuum of Care 2015 application (announced and awarded in 2016) to shifted resources to create approximately 138 additional rental assistance vouchers for chronically homeless households and assistance for approximately 82 families and youth to be assisted with rapid rehousing at any given time. This funding included the largest single new grant award in the state. These contracts were signed in November 2016 opening the door for new housing placements.
  • Success in the competitive HUD Continuum of Care 2016 application bringing $7.4M to the region.
  • Successful competitive application to DCF for $199,000 in Emergency Solutions Grant (ESG) to be used for rapid rehousing in Seminole and Osceola counties, expanding capacity by approximately 20 households at a given time.
  • Successful competitive application to DCF for $205,000 for Bridge Housing funding as part of the 2016 Challenge Grant.
  • Administered $2.7M in funding for ending homelessness among Veterans.
  • Investment of $1.5M by Orange County for a Rapid ReHousing project to serve between 120 -150 families each year.
  • Investment of $600,000 Rental Assistance project funded by City of Orlando to house 55 chronically homeless households.
  • Investment of $500,000 Relocation Assistance project funded by Orlando Community Reinvestment to house 45 chronically homeless households.
  • Investment of $500,000 by Orange County to provide supportive services to an estimated 125 chronically homeless individuals and families.
  • Successful competitive application for regional HOPWA funds to provide rental assistance to 25 homeless persons who are HIV positive.


  • A new Housing Locator Team has been tasked with identifying units to be used by the system, for the highest priority households regardless of which agency is providing services. In 2016 this team identified over 625 units managed by landlords who are willing to work with participating tenants.
  • The Housing Locator Team also conducted inspections on units receiving CoC funding, ensuring that no public dollars are spent on sub-standard rental units.

HMIS, Coordinated Entry System and Contract Management

  • Opened 2 HUBS and over 10 Access Points to facilitate a no wrong door entry to the Coordinated Entry System.
  • Selected by Cloudburst and The Impact Lab as the first community in the country for a demonstration project using HMIS to show community outcomes. Project should be operational in early 2017.
  • Began utilizing regional, system wide Performance Measures allowing data to further inform improved policies, procedures, and project design.
  • Partner agencies met weekly for more than a season to create workflows and decision trees on how to standardize processes for managing a complex process, blending and targeting resources to the most vulnerable in our community.
  • HMIS Advisory Committee supported efforts to empower agencies to use HMIS data more effectively for program planning and evaluation.
  • Improved communication with partner agencies, including regular site visits to contracting partners.
  • Launched Employment Registry.
  • Emphasized linkage to mainstream resources.
  • Initiated first CoC plan in the country addressing homeless victims of human trafficking.
  • Conducted annual Point in Time Count, regional mini-surges and Voices of Youth Count as tools for improving system performance measurement and access to the Coordinated Entry System.


  • More than 200 staff attended one or more of multiple trainings on Housing First, Motivational Interviewing and/or Rapid ReHousing.
  • Training requirements built into contracts to improve system implementation of evidence based practices.
  • Refined training curriculum and offering monthly HMIS and Coordinated Entry System training available to new and existing agency staff.

More about Central Florida CoC

The Continuum of Care (CoC) Program is designed to promote community wide commitment to the goal of ending homelessness; provide funding for efforts by nonprofit providers, and State and local governments to quickly rehouse homeless individuals and families while minimizing the trauma and dislocation caused to homeless individuals, families, and communities by homelessness; promote access to and effect utilization of mainstream programs by homeless individuals and families; and optimize self-sufficiency among individuals and families experiencing homelessness.

The primary functions and responsibilities of the CoC are to:

  1. Determine service and housing priorities to promote the optimal use of limited resources across the CoC Coverage Area;
  2. Identify service- and housing-related needs and gaps in the homeless assistance delivery system and develop or assist in the development of mechanisms to most effectively address such needs and gaps throughout the CoC Coverage Area;
  3. Promote access to and effective utilization of mainstream (i.e., outside the homelessness assistance system) benefit programs and resources by homeless individuals and families;
  4. Promote and maximize self-sufficiency among individuals and families experiencing and at-risk for homelessness;
  5. Advise or facilitate planning and funding decisions made within the CoC Coverage Area, including the strategic allocation and coordination of available resources, in support of efforts to assist homeless individuals and families by nonprofit providers, State and local governments, and other stakeholders;
  6. Maintain a diverse and engaged membership that can be mobilized to work in support of the CoC mission as set forth in Section 2.1; and
  7. Perform such other functions and fulfill such other responsibilities as set forth in the Act; the CoC Interim Rule; the ESG Interim Rule; Part VI of Chapter 420, Florida Statutes; and jurisdictional priorities.

The CoC FL-507 jurisdictions include:

Osceola, Seminole and Orange County

City of Orlando, City of Kissimmee and City of Sanford

Central Florida CoC Board Members

Central Florida CoC Board must be established by the CoC to act on its behalf.

The CoC Program interim rule requires every CoC to establish a board to act on behalf of the Continuum. The board will be a subset of the membership that is established in accordance with the CoC regulations governing board composition and board selection.

Current Central Florida CoC Board is as follows:

Robert H. Brown



Timothy J. McKinney

Vice Chair

Vice President
United Global Outreach

Mike Griffin


VP of Public Affairs

Olivette Carter

Appointed Representative for Seminole County

Director, Department of Community Services
Seminole County Government

Amy Elwood

Director, Student Supportive Services
Seminole County Public Schools

Dr. Swannie Jett, DrPH, MSC

Jettstream Communications Consulting Group

Linda Landman Gonzalez

VP of Social Responsibility
Orlando Magic

Desiree Matthews

Appointed Representative for City of Kissimmee

Deputy City Manager
City of Kissimmee

Celestia McCloud

Appointed Representative for Osceola County

Human Services Director
Osceola County Government

Jina Thalman

Homeless Program Manager
Orlando VA Medical Center

Lisa Portelli

Appointed Representative for City of Orlando

Senior Advisor to the Mayor for Homelessness & Social Services
City of Orlando

Kimberlee Riley

Elected CoC Membership Representative

Executive Director
Catholic Foundation of Central Florida

Dr. David Swanson

Designated Representative – CFCH Board Chair

Senior Pastor
First Presbyterian Church of Orlando

Andrew Thomas

Appointed Representative for City of Sanford

Community Relations & Neighborhood Engagement Director
City Manager’s Office

Lonnie Bell

Appointed Representative for Orange County

Director, Community & Family Services
Orange County Government

Shannon Young

Executive Director
Seminole County Housing Authority

Carla Cox

Elected CoC Membership Representative

Program Director
United Against Poverty

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